Terms and Conditions

General Site Usage

Last Revised: March 10, 2024

Welcome to allnighthosting.cloud. This site is provided as a service to our visitors and may be used for informational purposes only. Because the Terms and Conditions contain legal obligations, please read them carefully.

1. Billing

Invoices for your services are typically generated 1 week, or more, in advance. If there is a failure to pay the invoice, we typically suspend your service after 3 days of the due date (once repeated emails are sent), and your service may be terminated after 1 week. We may keep your service for longer depending on the product. Allnight Hosting IS NOT OBLIGATED TO REFUND ANY FEES OR OTHER PAYMENTS ALREADY PAID, AND ANY CANCELLATION BY CUSTOMER WILL TAKE PLACE AT THE END OF THE APPLICABLE SERVICE TERM.

If the product page states that the service is in the “Suspended” state, there is a high chance that the data is still there. If it shows that your service is in the “Terminated” state, then your data and/or service is most likely not available anymore. It is your duty to submit a cancellation request through the control panel before the service due date. Failure to do so may result in the payment method on file being charged and/or the invoice not being properly cancelled.

2. PRIVACY

Please review our Privacy Policy, which also governs your visit to this Site, to understand our practices.

3. Storage

To provide you with our services, we will have to store your service’s files on our servers. Sometimes, backups of your servers may be stored depending on the product you purchased. We sometimes keep backups of your service in an off-site location depending on the product. You may request to have your files deleted at any time.

4. Abuse

If we receive an abuse complaint, you are required to respond within 24 hours or your service will be suspended (or terminated after 7 days). If we see repeat abuse or intentional acts of abuse that may harm our infrastructure, we may take action immediately. We may charge a fee, such as a $5 IP cleaning fee, if your service was caught email spamming or committing malicious acts intentionally. This covers the system administration work involved with delisting IP addresses from spam databases. Any illegal activity, and activity that either may impact our infrastructure and/or taint the reputation of our services and/or IP ranges is strictly prohibited on our network and on our services. Some types of activity we prohibit may include: Port Scanning Brute Forcing Sending DDoS or DoS attacks IP Spoofing Phishing Attacks Email Spamming Copyrighted Content Using “Cracked” Software TOR exit nodes are allowed in certain locations; please contact us first before running one as we need to verify a couple of parameters and make sure that you are in the correct locations and/or on the correct IPv4 ranges. Our fair use conditions for resources in our services are outlined in our Fair Use policy. We base illegal activity on United States law, and the law that your server is based in. If your service is based in Germany, you are required to follow both German law and United States law on your service. It is your duty to perform due dilegence and make sure that what you are doing on your services is perfectly legal. Copyrighted content is strictly forbidden on our services, and we will take action if we receive repeated copyright complaints.

5. Data Loss

We are not responsible for any data loss across our services. While we do try our best to take our own backups, this is not a gurantee and it is also the customer’s responsibility to make sure that their own backups are in place.

Termination

6. Termination

We reserve the right to terminate your service with or without a reason and with or without notice at any time.

7. Our Guarantee

We guarantee a 99% uptime SLA across all of our services.